Career Opportunities

Job Description


TITLE:
IT Specialist
TYPE:
Full-time, Salaried
HOURS:
LOCATION:
Humboldt, TN
   
POSITION NO:
H00029
DATE POSTED:
3/12/2014
DATE AVAILABLE:
3/21/2014

 

JOB DESCRIPTION

The Tennessee State Veterans Home in Humboldt, TN is looking for a full-time desktop and network support technician with strong computer, networking and communications skills. Responsibilities will include, but not be limited to: Be responsible for all onsite service and support needs for our users. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. Maintaining Windows based workstations and servers, network infrastructure devices, network and system security measures; Windows based network, VOIP and backup systems. Troubleshoot and solve desktop problems (hardware and software) from staff at our 3 facilities using appropriate tools. Your main location will be Humboldt with frequent visits to our new location Clarksville so you must be willing to travel. Train/retrain staff on the use of Microsoft Operating Systems, Microsoft Office, Healthcare, Electronic Medical Records, Accounting/Purchasing software, Time and Attendance software and other software used by the Tennessee State Veterans Homes. Monitor and report on systems through console to ensure network and system uptime through preventative actions. Assist with projects when applicable. Installing and maintaining software. Do NOT submit your resume online but email it to itmanager@tsvh.org - no phone calls please.

QUALIFICATIONS

Technical Experience/Skills Required: Ability to work in a team and communicate effectively with team members and users Strong troubleshooting skills Experience providing desktop support to non-technical users of Microsoft Office and other Healthcare/business applications Demonstrated experience supporting routing, switches, wireless, LAN, VLAN, WAN, VPN & SSL Extensive knowledge supporting TCP/IP, DNS, DHCP. Experience working with Windows XP/ 7 and Windows Server 2003/2008, Microsoft Exchange and VMware environment and backup systems. Experience with building and maintaining web sites and document management systems such as SharePoint Portal Server Strong documentation skills to write procedures, policies and manuals Exceptional interpersonal skills and the ability to represent Tennessee State Veterans Homes. Exceptional communication and organizational skills Experience providing support for handheld devices including Windows Mobile, Blackberry, Android and iPhone Smartphones Strong task management skills

EDUCATIONAL REQUIREMENTS

Preferred +3 years experience working in the IT field

CERTIFICATIONS AND LICENSES

Professional IT Certifications such as Microsoft, VMware, Cisco, CompTIA A+ and Net + certifications a plus


 

 

 

 


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